A good User Experience (UX) is critical, considering companies lose over $62 billion each year due to poor customer experiences.
Today’s customers demand a great user experience, but many organizations are unclear on what that means or where to begin. Whether you are worried about the high cost of development, gaining an edge on the competition or simply lacking a full understanding of your customers’ needs, MSA has the talent and expertise to help make a better connection with your target audience.
We understand the complexities, compliance challenges and accessibility needs across different industries. No matter what your digital user experience demands, our Digital UX team can help you deliver innovative, visually stunning experiences across all devices.
Our experts can help detect usability issues and quickly gather feedback with suggestions for improvement.
UX/UI is about building human-centric experiences that go beyond just creating cool designs and products. The difference between a good and a great digital user experience is rigorous customer research and high design standards, which are core to our values and expertise.
UX RESEARCH
Understand target customers to deliver insight that helps bring focus to customer priorities.
UX DESIGN/CREATIVE
Craft your digital brand that not only excites your customers but also aligns with your company’s vision.
UX DEVELOPMENT
Bring your vision to life by building a functional product that delights your customers and helps you meet your business goals.
At System Soft, we use the Double Diamond methodology to tackle complex problems. The main idea of this design process model is that the problem is just as important as the solution. This helps us identify the right problems which might not be immediately visible.
As part of our four-phased iterative process, we understand that each project and client has unique needs and constraints. Our experts examine these project parameters to create a tailored approach that fits your timeline and budget. Check out our example of what a customized 90-day process could look like.
The System Soft Digital UX team is comprised of researchers, strategists, designers, developers, content specialists, videographers and more. Our team members are thought leaders and forward thinkers. Get to know them by checking out their fresh perspectives on the latest UX topics and industry trends.
We’re constantly on the lookout for top talent who have a passion for innovation, collaboration and exceeding client goals. If you’re looking for a new adventure, want to work with an amazing team and align with our Core Values, then take a look at our current job opportunities.